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London Black Taxi Cab Tours

Taxi Guide Terms **PLEASE READ**

*** BLACK TAXI CAB TOURS LTD WAS FORMED TO HELP PUT WORK BACK INTO THE LICENSED LONDON BLACK TAXI TRADE, AND TO SHOW HOW GOOD OUR SERVICE IS COMPARED TO OUR COMPETITORS. IN THE MODERN WORLD, IT’S NOT ENOUGH TO JUST BE PROFESSIONAL, WE NEED TO PRESENT OURSELVES AS SMART AND PROFESSIONAL IN ORDER TO GAIN THE ADVANTAGE OVER OUR COMPETITORS – BLACK TAXI CAB TOURS LTD WILL NEVER ENGAGE THE SERVICES OF PRIVATE HIRE PROPRIETORS OR COMPANIES ***

IN ORDER TO FULLY CATER FOR OUR CUSTOMERS REQUIREMENTS, AND TO COMPETE WITH OUR COMPETITORS, THE COMPANY HAS INTRODUCED A ‘SIX GOLDEN RULES’ POLICY (WHICH APPLIES TO ALL AIRPORT/HOTEL TRANSFER BOOKINGS)

IT IS REQUIRED THAT REGISTERED TAXI GUIDES ADHERE TO THE FOLLOWING AT ALL TIMES WHEN SUPPLYING LICENSED LONDON TAXI SERVICES TO THE COMPANY:

Our Six Golden Rules for Taxi Guides
No.1 – Be polite, helpful and respectful to your customers, always assist them with luggage (if required).
No.2 – You should be of smart/casual appearance when conducting any tour on behalf of the company. For all Airport Transfer services supplied, you should be of smart appearance (eg. shirt, tie (clip on recommended), trousers & shoes.
No.3 – Your Taxi should be clean (inside & out) and fit for service at all times when providing your services against Company bookings.
No.4 – You should have facility to accept credit/debit card payments (when required by the customer).
No.5 – You should NEVER swear in front of your customer, or use language that may be deemed offensive, flirtatious, or includes any content of a sexual nature or innuendo.
No.6 – You adhere to the TfL/LTPH ‘Abstract of Laws’ general guidance publication relating to Hackney Carriage Law for London’s Licensed Taxi Drivers.

*Note* ALL TAXI GUIDES should dress in a smart/casual manner when conducting ‘London or UK Taxi Tours’ but Golden Rule No.2 (above) applies to all Airport/Hotel Transfer bookings

We acknowledge and accept that the Licensed London Taxi trade has no enforceable ‘dress code’. However, we believe that working to our ‘Six Golden Rules’ policy, and offering a smart and professional ‘Meet & Greet licensed Black Taxi service’, will help us to put quality work back into Black Cabs, the work that’s been going to our competitor’s for far too long

** 0% COMMISSION ** – We do not charge any commission on metered fares for any journey in to, or out of London to/from Heathrow Airport, allowing you to be the sole beneficiary of the ‘Licensed London Taxi service’ provided by you. All Cash Account transactions are paid directly to you by our customer at the destination point
Metered fares are as per the TfL/LTPH Licensed Taxi Tariff. (whilst undertaking a booking from us, you are not advised to offer our customer a fixed price hiring if their journey starts at London Heathrow Airport and terminates within the ‘All London'(Green Badge) Licensing area – The same applies against any return journey from within the ‘All London’ (Green Badge) licensing area to London Heathrow Airport
**Applies to all Cash Account Airport Taxi Transfer bookings

All Company Account work undertaken by you as service provider, will be paid directly to your bank account by BACS, on satisfactory completion of the booking.(We will require your bank details to facilitate this)
All Company Account bookings will require your emailed service invoice.
It is our aim to have all services provided by you, paid within 24 hours of satisfactory completion of your booking (pending receipt of your service invoice)

On completion of your registration as supplier to the Company, we will provide:
+ An instantly recognisable ‘Meet & Greet’ dry wipe-board & pen (it carries the image of an iconic ‘London Black Cab’ and the blacktaxicabtours.com logo)
+ Black Taxi Cab Tours mini-brochure/cards for your customer (this will allow them to re-book you personally for future bookings, by quoting your account number from the back of the card)
+ Black Taxi Cab Tours Flyers
+ Advert Stickers (Black Taxi Cab Tours & Transfers) for the flip-down passenger seats in your taxi (optional)

Please Note:
**Completing our on-line ‘TAXI GUIDE’ registration form constitutes your full agreement to comply with our ‘Six Golden Rules’ policy at all times when supplying ‘Meet & Greet licensed London Cab services’ against any job bookings you accept from the company. It also constitutes your full agreement that when undertaking bookings from the company, that you are fully responsible for ensuring that you and/or your vehicle are fully licensed and passed fit to undertake such bookings**
You must not enter into direct negotiations with, or pass your personal business details to our customer when acting on our behalf at any time. For the purpose of improving customer service, all bookings are subject to a service review by our customer.
In any event, the Company reserves the right to place your supplier account on stop and/or cancel the use of your services at any time and without prior notification.
Please note that in the interest of data protection and security, you should supply the Company with all of the required documentation listed on the bottom of the Taxi Guide Sign On Form, within 7 days of your on-line submission. All data relating to any incomplete registration will be deleted automatically after 7 days, and you will then be required to complete the full online process of registration again.

*** It is Company policy that all nett annual profits collected from our Airport/Hotel Transfer booking fees, will be subject to an annual donation in favour of a ‘Taxi Trade’ charity. The charity to which the donation is awarded to, will be chosen on an annual basis, by our driver/guide service providers ***

The Company will never divulge or pass any of your personal information to any third party, unless required by law to do so.

CLICK HERE TO PROCEED TO THE TAXI GUIDE SIGN-ON FORM

 

****** THE ALL-NEW BLACTAXICABTOURS iPHONE & ANDROID APP IS NOW BEING DEVELOPED BY US TO ALLOW YOU SIMPLE NAVIGATION & DIRECT REAL-TIME ACCESS TO AVAILABLE JOB BOOKING OFFERS. – WHERE EVER YOU ARE, AND WHEN EVER YOU WANT ******

If you have any queries, please contact john@blacktaxicabtours.com

Black Taxi Cab Tours Ltd

Our Address

Black Taxi Cab Tours Ltd,
152-160 City Road,
London, EC1V 2NX,
United Kingdom ,
Phone: 0207 129 8189
Website: http://www.blacktaxicabtours.com
Email: info@blacktaxicabtours.com

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