1. All sales are final: tickets or vouchers cannot be exchanged or money refunded by Black Taxi Cab Tours Ltd. Redress may only be given where Black Taxi Cab Tours Ltd is specifically at fault.
  1. Entry into attractions is subject to the individual venue’s own terms and conditions. Black Taxi Cab Tours Ltd has no control over or responsibility for waiting times.
  1. There is no cancellation charge provided we receive at least 48 hours’ notice of your cancellation before the start of the tour.
  1. Tours cancelled with less than 48 hours’ notice will be charged at the full booking cost. If you fail to meet the driver at the designated place and time (“No Show” situation), you will be charged the full booking cost.
  1. You are required to comply with all directions that our drivers give to you, including (but not limited to) crossing roads or walking along public highways in a lawful and safe manner, behaving in a way that is not likely to endanger the health and safety of fellow passengers or the driver, refraining from drinking excess alcohol and refraining from smoking inside the cab.
  1. Whilst inside one of our black cabs or within a 3 foot radius of it you are covered by the driver’s insurance in the event of injury or harm in the same way as would be a standard black cab passenger. The extent and amount of the liability can vary slightly from one driver to another – details of a driver’s individual insurance policy are available on request. Whilst outside of a 3 foot radius of one of our black cabs, all passengers are responsible for their own Health & Safety.  
  1. Black Taxi Cab Tours Ltd shall have no liability for any damage, loss, costs, claims or expenses suffered by you by reason of anything outside our reasonable control.
  1. Our liability for losses you suffer as a result of us breaching a contract between us is strictly limited to the purchase price of the tickets or vouchers you booked and any losses which are a foreseeable consequence of us breaching the contract at the date the purchase was made.  Losses are foreseeable where they could be contemplated by you and us at the time of the purchase being made having regard to the information which was available at that time.  This does not exclude or limit in any way our liability for death or personal injury caused by our negligence; or any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
  1. We are not responsible for indirect losses which occur as a side effect of the main loss or damage, or for any losses that fall into the following categories: loss of income or revenue, loss of business loss of profits or contracts, loss of data or waste of management or office time, loss of goodwill, disappointments or emotional distress and/or any other loss or damage which was not reasonably foreseeable by us at the date the purchase was made, however arising and whether caused by tort (including negligence), breach of contract otherwise, even if foreseeable. 
  1. Subject to applicable law, we shall have no liability to you if we are prevented from performing our obligations under any contract or from carrying on our business by acts, events, omissions or accidents beyond our reasonable control, including (but not limited to) strikes, lock-outs or other industrial disputes (whether involving us or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or government order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.


  1. In the event that you require additional services that were not previously agreed then this can be negotiated with the company on the day itself.
  1. Black Taxi Cab Tours Ltd will take all reasonable steps to ensure that the start and finish times of the agreed service will be respected, however in the event of any delays arising as a result of, for example, heavy traffic Black Taxi Cab Tours Ltd cannot be held liable for losses suffered as a result of the late finish of a service.  
  1. These Terms are governed by English law.  Any dispute arising from, or related to, such Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.